{"id":51514,"date":"2026-08-21T17:30:39","date_gmt":"2026-08-21T15:30:39","guid":{"rendered":"https:\/\/www.computerline.fr\/?page_id=51514"},"modified":"2026-09-14T10:31:15","modified_gmt":"2026-09-14T08:31:15","slug":"formation-logiciel-contact","status":"publish","type":"page","link":"https:\/\/www.computerline.fr\/en\/formation-logiciel-contact\/","title":{"rendered":"Software contact training"},"content":{"rendered":"<section class=\"cl-section\">\n\t<div class=\"cl-conteneur\">\n\t\t<div class=\"cl-article\">\n\n\t\t\t<h1>Contact software training: the essential course for becoming 100 % self-sufficient<\/h1>\n\n\t\t\t<p>ComputerLine publishes the <a href=\"\/en\/solutions-logicielles-contact\/\">contact management software<\/a> and trains the teams that use it on a daily basis. <strong>Software contact training<\/strong>\u00a0: <strong>7 o'clock<\/strong>, of <strong>2 to 6 trainees<\/strong>, at our premises in Meyreuil near Aix-en-Provence, on your site, or remotely. Everyone works on their own workstation.<\/p>\n\n\t\t\t<p class=\"cl-boutons\"><a class=\"cl-bouton cl-bouton--plein\" href=\"\/en\/contactez-nous\/\">Request a session<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n<section class=\"cl-section cl-section--gris\">\n\t<div class=\"cl-conteneur\">\n\n\t\t<p class=\"cl-oeil\">In brief<\/p>\n\t\t<h2>The essentials of the Contact software training<\/h2>\n\n\t\t<div class=\"cl-grille cl-grille--quatre\">\n\n\t\t\t<div class=\"cl-carte\">\n\t\t\t\t<h3>Overall objective<\/h3>\n\t\t\t\t<p>To master the key features of the Contact software in order to manage all aspects of your day-to-day business.<\/p>\n\t\t\t<\/div>\n\n\t\t\t<div class=\"cl-carte\">\n\t\t\t\t<h3>Duration<\/h3>\n\t\t\t\t<p>7 hours, or a full day.<\/p>\n\t\t\t<\/div>\n\n\t\t\t<div class=\"cl-carte\">\n\t\t\t\t<h3>Target audiences<\/h3>\n\t\t\t\t<p>Manager, administrative manager, sales manager or data entry clerk.<\/p>\n\t\t\t<\/div>\n\n\t\t\t<div class=\"cl-carte\">\n\t\t\t\t<h3>Prerequisites<\/h3>\n\t\t\t\t<p>Basic command of the Windows environment: keyboard, mouse, simple navigation.<\/p>\n\t\t\t<\/div>\n\n\t\t<\/div>\n\n\t\t<p class=\"cl-mention\">Number of participants: 2 to 6 trainees per session.<\/p>\n\n\t<\/div>\n<\/section>\n\n<section class=\"cl-section\">\n\t<div class=\"cl-conteneur\">\n\t\t<div class=\"cl-article\">\n\n\t\t\t<h2>Learning objectives of the Contact software training course<\/h2>\n\n\t\t\t<p>By the end of the training course, the participant will be able to:<\/p>\n\n\t\t\t<ul>\n\t\t\t\t<li>Create and manage customer, contact and equipment records.<\/li>\n\t\t\t\t<li>Prepare quotations, purchase orders, delivery notes and invoices.<\/li>\n\t\t\t\t<li>Keep track of the inventory of hired or available equipment.<\/li>\n\t\t\t\t<li>Exploit reporting features: turnover, gross margin, forecast.<\/li>\n\t\t\t\t<li>Export the data to the accounts.<\/li>\n\t\t\t<\/ul>\n\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n<section class=\"cl-section cl-section--gris\">\n\t<div class=\"cl-conteneur\">\n\n\t\t<p class=\"cl-oeil\">The sequence of events<\/p>\n\t\t<h2>Training programme for the Contact software, in three modules<\/h2>\n\n\t\t<div class=\"cl-grille cl-grille--modules cl-grille--trois\">\n\n\t\t\t<div class=\"cl-module\">\n\t\t\t\t<p class=\"cl-numero\">1<\/p>\n\t\t\t\t<h3>An overview of the software environment<\/h3>\n\t\t\t\t<p>User interface, navigation, creating contacts, customers and suppliers, configuration, payments.<\/p>\n\t\t\t<\/div>\n\n\t\t\t<div class=\"cl-module\">\n\t\t\t\t<p class=\"cl-numero\">2<\/p>\n\t\t\t\t<h3>Sales management<\/h3>\n\t\t\t\t<p>Quotations, purchase orders, delivery, invoices, tracking, reminders, order management.<\/p>\n\t\t\t<\/div>\n\n\t\t\t<div class=\"cl-module\">\n\t\t\t\t<p class=\"cl-numero\">3<\/p>\n\t\t\t\t<h3>Activity monitoring and stock management<\/h3>\n\t\t\t\t<p>Creation and organisation of items, tracking of movements, sales statistics.<\/p>\n\t\t\t<\/div>\n\n\t\t<\/div>\n\n\t<\/div>\n<\/section>\n\n<section class=\"cl-section\">\n\t<div class=\"cl-conteneur\">\n\n\t\t<p class=\"cl-oeil\">How does it work<\/p>\n\t\t<h2>Course structure and supervision for the Contact software training<\/h2>\n\n\t\t<p class=\"cl-photo\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2021\/12\/instructor-explaining-corporate-software-specific-to-intern-1536x1024.jpg\" class=\"wp-image-50710\" alt=\"Formation logiciel Contact : un formateur accompagne une stagiaire sur son poste de travail\" width=\"1536\" height=\"1024\" loading=\"lazy\" srcset=\"https:\/\/www.computerline.fr\/wp-content\/uploads\/2021\/12\/instructor-explaining-corporate-software-specific-to-intern-1536x1024.jpg 1536w, https:\/\/www.computerline.fr\/wp-content\/uploads\/2021\/12\/instructor-explaining-corporate-software-specific-to-intern-300x200.jpg 300w, https:\/\/www.computerline.fr\/wp-content\/uploads\/2021\/12\/instructor-explaining-corporate-software-specific-to-intern-1024x683.jpg 1024w, https:\/\/www.computerline.fr\/wp-content\/uploads\/2021\/12\/instructor-explaining-corporate-software-specific-to-intern-768x512.jpg 768w, https:\/\/www.computerline.fr\/wp-content\/uploads\/2021\/12\/instructor-explaining-corporate-software-specific-to-intern-2048x1365.jpg 2048w, https:\/\/www.computerline.fr\/wp-content\/uploads\/2021\/12\/instructor-explaining-corporate-software-specific-to-intern-1080x720.jpg 1080w, https:\/\/www.computerline.fr\/wp-content\/uploads\/2021\/12\/instructor-explaining-corporate-software-specific-to-intern-1280x854.jpg 1280w, https:\/\/www.computerline.fr\/wp-content\/uploads\/2021\/12\/instructor-explaining-corporate-software-specific-to-intern-980x653.jpg 980w, https:\/\/www.computerline.fr\/wp-content\/uploads\/2021\/12\/instructor-explaining-corporate-software-specific-to-intern-480x320.jpg 480w\" sizes=\"auto, (max-width: 1536px) 100vw, 1536px\" \/><\/p>\n\n\t\t<div class=\"cl-grille cl-grille--trois\">\n\n\t\t\t<div>\n\t\t\t\t<h3>Teaching methods<\/h3>\n\t\t\t\t<p>Games, role-playing scenarios and points for reflection: examples of real-life cases, practical workstation exercises using the Contact software, customer case simulations. Each participant works on their own machine.<\/p>\n\t\t\t<\/div>\n\n\t\t\t<div>\n\t\t\t\t<h3>Supervision<\/h3>\n\t\t\t\t<p>The training is delivered by a <strong>ComputerLine trainer<\/strong>, an experienced user of the software and well-versed in business management.<\/p>\n\t\t\t<\/div>\n\n\t\t\t<div>\n\t\t\t\t<h3>Materials submitted<\/h3>\n\t\t\t\t<p>Each trainee leaves with a facilitation guide and a technical guide, either in a face-to-face or distance learning format, depending on the chosen format.<\/p>\n\t\t\t<\/div>\n\n\t\t<\/div>\n\n\t<\/div>\n<\/section>\n\n<section class=\"cl-section cl-heros\">\n\t<div class=\"cl-conteneur\">\n\n\t\t<p class=\"cl-oeil\">Performance indicators<\/p>\n\t\t<h2>Contact software training results<\/h2>\n\n\t\t<div class=\"cl-grille\">\n\n\t\t\t<div>\n\t\t\t\t<p class=\"cl-numero cl-numero--grand\">85\u00a0%<\/p>\n\t\t\t\t<p>of our trainees report being satisfied with this training course.<\/p>\n\t\t\t<\/div>\n\n\t\t\t<div>\n\t\t\t\t<p class=\"cl-numero cl-numero--grand\">92,5\u00a0%<\/p>\n\t\t\t\t<p>achieving the learning objectives.<\/p>\n\t\t\t<\/div>\n\n\t\t<\/div>\n\n\t<\/div>\n<\/section>\n\n<section class=\"cl-section\">\n\t<div class=\"cl-conteneur\">\n\t\t<div class=\"cl-article\">\n\n\t\t\t<h2>What our interns say<\/h2>\n\n\t\t\t<blockquote>\n\t\t\t\t<p>Very friendly and highly competent trainer, a pleasure.<\/p>\n\t\t\t\t<footer>Alice M., intern<\/footer>\n\t\t\t<\/blockquote>\n\n\t\t\t<blockquote>\n\t\t\t\t<p>It was well explained, everything I wanted was covered.<\/p>\n\t\t\t\t<footer>Matthieu M., intern<\/footer>\n\t\t\t<\/blockquote>\n\n\t\t\t<p>Areas for improvement identified during the assessments are included in the annual review and addressed between sessions.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n<section class=\"cl-section cl-section--gris\">\n\t<div class=\"cl-conteneur\">\n\t\t<div class=\"cl-article\">\n\n\t\t\t<p class=\"cl-oeil\">Practical information<\/p>\n\t\t\t<h2>Terms and conditions, prices and accessibility<\/h2>\n\n\t\t\t<div class=\"cl-defilant\">\n\t\t\t\t<div class=\"cl-defilant\"><table>\n\t\t\t\t\t<tbody>\n\t\t\t\t\t\t<tr><th scope=\"row\">Duration<\/th><td>7 hours, which is a day.<\/td><\/tr>\n\t\t\t\t\t\t<tr><th scope=\"row\">Format<\/th><td>Face-to-face or online.<\/td><\/tr>\n\t\t\t\t\t\t<tr><th scope=\"row\">Staff<\/th><td>From 2 to 6 trainees per session.<\/td><\/tr>\n\t\t\t\t\t\t<tr><th scope=\"row\">Place<\/th><td>Technop\u00f4le du Moulin, Rond-point du Canet, 13590 Meyreuil (Aix-en-Provence), or at the client's premises.<\/td><\/tr>\n\t\t\t\t\t\t<tr><th scope=\"row\">Price<\/th><td>\u20ac1,000 excl. VAT for the session.<\/td><\/tr>\n\t\t\t\t\t\t<tr><th scope=\"row\">Access conditions and timeframes<\/th><td>Between 2 and 4 weeks after the application has been approved.<\/td><\/tr>\n\t\t\t\t\t\t<tr><th scope=\"row\">Accessibility<\/th><td>Our training courses are accessible to people with disabilities. Disability officer: William Tornato, Business Development Manager. Contact us to discuss any necessary adjustments together.<\/td><\/tr>\n\t\t\t\t\t\t<tr><th scope=\"row\">Assessment criteria<\/th><td>Practical exercises at the workstation during the course, a satisfaction questionnaire at the end of the course and an assessment by the trainer.<\/td><\/tr>\n\t\t\t\t\t\t<tr><th scope=\"row\">Materials submitted<\/th><td>Facilitator\u2019s guide and technical guide.<\/td><\/tr>\n\t\t\t\t\t<\/tbody>\n\t\t\t\t<\/table><\/div>\n\t\t\t<\/div>\n\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n<section class=\"cl-section\">\n\t<div class=\"cl-conteneur\">\n\t\t<div class=\"cl-article\">\n\n\t\t\t<h2>Frequently Asked Questions about Contact software training<\/h2>\n\n\t\t\t<div class=\"cl-volets cl-volets--accordeon\">\n\n\t\t\t\t<details class=\"cl-volet\">\n\t\t\t\t\t<summary><h3>Do you already need to know the Contact software to take the training course?<\/h3><\/summary>\n\t\t\t\t\t<div class=\"cl-volet__corps\">\n\t\t\t\t\t\t<p>No. The training starts with an introduction to the interface and navigation. The only prerequisite is a basic command of the Windows environment: keyboard, mouse and simple navigation. It is therefore suitable for both a new user and someone who already uses part of the software.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/details>\n\n\t\t\t\t<details class=\"cl-volet\">\n\t\t\t\t\t<summary><h3>How long does it take to start a training course?<\/h3><\/summary>\n\t\t\t\t\t<div class=\"cl-volet__corps\">\n\t\t\t\t\t\t<p>Please allow 2 to 4 weeks between the approval of your application and the start of the programme. The date will be agreed with you based on your schedule, and the session may be brought forward if the calendar allows.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/details>\n\n\t\t\t\t<details class=\"cl-volet\">\n\t\t\t\t\t<summary><h3>Can the training take place on our premises or remotely?<\/h3><\/summary>\n\t\t\t\t\t<div class=\"cl-volet__corps\">\n\t\t\t\t\t\t<p>All three formats are available: at our Meyreuil premises, on your site, or remotely. The technical guide provided to trainees is available in both face-to-face and remote versions. The choice is made at the time of the request, depending on the number of participants and their location.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/details>\n\n\t\t\t\t<details class=\"cl-volet\">\n\t\t\t\t\t<summary><h3>How is the training invoiced?<\/h3><\/summary>\n\t\t\t\t\t<div class=\"cl-volet__corps\">\n\t\t\t\t\t\t<p>The training is billed directly to the company, at the rate of \u20ac1,000 excluding tax per session, for 2 to 6 trainees. The quote specifies the chosen format, date and location. Contact us to receive a proposal tailored to your headcount.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/details>\n\n\t\t\t\t<details class=\"cl-volet\">\n\t\t\t\t\t<summary><h3>Can a participant with a disability take part in the training course?<\/h3><\/summary>\n\t\t\t\t\t<div class=\"cl-volet__corps\">\n\t\t\t\t\t\t<p>Yes. Our training courses are accessible to people with disabilities. Our disability officer, William Tornato, will look into the necessary adaptations with you: adjustments to the workstation, schedule, materials or venue. Please let us know when you make your request so that the session can be prepared accordingly.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/details>\n\n\t\t\t<\/div>\n\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n<section class=\"cl-section cl-section--mince\">\n\t<div class=\"cl-conteneur\">\n\n\t\t<div class=\"cl-encart\">\n\t\t\t<h2>Schedule a training session<\/h2>\n\t\t\t<p>Please let us know how many people need training, which software modules they are working on, and when you would like the session to take place. We will get back to you with a proposal and a date.<\/p>\n\t\t\t<p class=\"cl-boutons\"><a class=\"cl-bouton cl-bouton--plein\" href=\"\/en\/contactez-nous\/\">Request a training session<\/a><\/p>\n\t\t\t<p>Or call <a href=\"tel:+33442586412\">04 42 58 64 12<\/a>, Monday to Friday from 9.00 am to 5.30 pm.<\/p>\n\t\t<\/div>\n\n\t<\/div>\n<\/section>\n\n<section class=\"cl-section cl-section--mince\">\n\t<div class=\"cl-conteneur\">\n\t\t<div class=\"cl-article\">\n\n\t\t\t<p>This session is provided by ComputerLine, <a href=\"\/en\/formations\/\">Qualiopi-certified organisation<\/a> as part of the training actions.<\/p>\n\n\t\t\t<p>To try out the software before training your teams, visit the <a href=\"\/en\/solutions-logicielles-contact\/\">Contact software solutions<\/a> presents the four modules in the range, and the <a href=\"\/en\/faq-logiciel-de-gestion\/\">Frequently asked questions about the management software<\/a> address the most common queries.<\/p>\n\n\t\t\t<p class=\"cl-mention\">ComputerLine, SARL COMPUTERLINE ELECTRONIQUE, Technop\u00f4le du Moulin, Rond-point du Canet, 13590 Meyreuil. Registered under activity declaration number: 93132385313. This registration does not constitute state approval. <a href=\"https:\/\/www.data.gouv.fr\/datasets\/liste-publique-des-organismes-de-formation-l-6351-7-1-du-code-du-travail\" target=\"_blank\" rel=\"noopener\">View the public list of training providers<\/a>.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>Contact software training: the essential learning to become 100 % independent. ComputerLine publishes the Contact management software and trains the teams that use it on a daily basis. Contact software training: 7 hours, from 2 to\u2026<\/p>","protected":false},"author":10,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"inline_featured_image":false,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"cl_sous_titre":"Une journ\u00e9e sur poste pour \u00eatre autonome au quotidien. Devis, bons de commande, factures, inventaire, reporting, export vers la comptabilit\u00e9. Formation dispens\u00e9e par un formateur ComputerLine, sur des cas tir\u00e9s de votre activit\u00e9.","cl_bandeau_boutons":"","footnotes":""},"class_list":["post-51514","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.computerline.fr\/en\/wp-json\/wp\/v2\/pages\/51514","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.computerline.fr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.computerline.fr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.computerline.fr\/en\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/www.computerline.fr\/en\/wp-json\/wp\/v2\/comments?post=51514"}],"version-history":[{"count":25,"href":"https:\/\/www.computerline.fr\/en\/wp-json\/wp\/v2\/pages\/51514\/revisions"}],"predecessor-version":[{"id":51614,"href":"https:\/\/www.computerline.fr\/en\/wp-json\/wp\/v2\/pages\/51514\/revisions\/51614"}],"wp:attachment":[{"href":"https:\/\/www.computerline.fr\/en\/wp-json\/wp\/v2\/media?parent=51514"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}