{"id":51514,"date":"2026-08-21T17:30:39","date_gmt":"2026-08-21T15:30:39","guid":{"rendered":"https:\/\/www.computerline.fr\/?page_id=51514"},"modified":"2026-08-21T17:30:39","modified_gmt":"2026-08-21T15:30:39","slug":"formation-logiciel-contact","status":"publish","type":"page","link":"https:\/\/www.computerline.fr\/en\/formation-logiciel-contact\/","title":{"rendered":"Training on how to use the Contact software"},"content":{"rendered":"<div class=\"cl-formation\">\n<section class=\"cl-heros\" style=\"position:relative;overflow:hidden;background-color:#2d4c7b;background-image:linear-gradient(90deg,#2d4c7b 0%,#4598da 100%);padding:80px 44px 120px;margin:0 0 40px\">\n<p style=\"text-transform:uppercase;letter-spacing:.16em;font-size:14px;font-weight:700;color:#ffffff;margin:0 0 26px;padding-bottom:0;position:relative;z-index:2\">Registered training provider \u00b7 Software publisher since 1987<\/p>\n<div style=\"display:grid;gap:40px;grid-template-columns:repeat(auto-fit,minmax(300px,1fr));align-items:center;position:relative;z-index:2\">\n<div>\n<h1 style=\"font-family:&apos;Montserrat&apos;,Helvetica,Arial,Lucida,sans-serif;font-weight:800;font-size:44px;line-height:1.3;color:#ffffff;margin:0 0 14px;padding-bottom:0\">Training on how to use the Contact software<\/h1>\n<p style=\"color:#ffffff;font-size:19px;font-weight:600;line-height:1.5;margin:0;padding-bottom:0\">A day on shift to become independent in the day-to-day work.<\/p>\n<\/div>\n<div>\n<p style=\"color:#ffffff;font-size:19px;font-weight:600;line-height:1.5;margin:0 0 26px;padding-bottom:0\">Quotes, purchase orders, invoices, inventory, reporting, export to accounting. Training provided by a <strong style=\"color:#ffffff\">ComputerLine trainer<\/strong>, based on cases from your own business.<\/p>\n<p><a class=\"et_pb_button et_pb_bg_layout_dark\" href=\"\/en\/contactez-nous\/\" style=\"color:#ffffff;border-color:#ffffff\">Request a session<\/a>\n<\/div>\n<\/div>\n<div class=\"cl-vague\" style=\"position:absolute;left:-14%;bottom:-90px;width:128%;height:150px;background:#ffffff;border-radius:50%;z-index:1\"><\/div>\n<\/section>\n<p>ComputerLine publishes the <a href=\"\/en\/solutions-logicielles-contact\/\">contact management software<\/a> and trains the teams that use it on a daily basis. This <strong>Contact software training<\/strong> hard <strong>7 o'clock<\/strong>, brings together <strong>2 to 6 trainees<\/strong> and takes place at our premises in Meyreuil, near Aix-en-Provence, at your site, or remotely. Everyone works at their own workstation.<\/p>\n<section class=\"cl-section--gris\" style=\"background:#f4f4f4;padding:36px 28px;margin:36px 0;border-radius:6px\">\n<p style=\"text-transform:uppercase;letter-spacing:.14em;font-size:.78em;font-weight:700;color:#c50037;margin:0 0 6px;padding-bottom:0\">In brief<\/p>\n<h2 style=\"margin-top:0\">Key points of the training<\/h2>\n<div style=\"display:grid;gap:20px;grid-template-columns:repeat(auto-fit,minmax(205px,1fr));margin:26px 0 0\">\n<div class=\"et_pb_module et_pb_blurb\" style=\"background:#ffffff;border:1px solid #dde6f1;border-top:3px solid #2d4c7b;border-radius:4px;padding:22px;margin:0\">\n<h3 style=\"margin:0 0 10px;font-size:1.02em\">Overall objective<\/h3>\n<p style=\"margin:0;padding-bottom:0\">To master the key features of the Contact software in order to manage all aspects of your day-to-day business.<\/p>\n<\/div>\n<div class=\"et_pb_module et_pb_blurb\" style=\"background:#ffffff;border:1px solid #dde6f1;border-top:3px solid #2d4c7b;border-radius:4px;padding:22px;margin:0\">\n<h3 style=\"margin:0 0 10px;font-size:1.02em\">Duration<\/h3>\n<p style=\"margin:0;padding-bottom:0\">7 hours, or a full day.<\/p>\n<\/div>\n<div class=\"et_pb_module et_pb_blurb\" style=\"background:#ffffff;border:1px solid #dde6f1;border-top:3px solid #2d4c7b;border-radius:4px;padding:22px;margin:0\">\n<h3 style=\"margin:0 0 10px;font-size:1.02em\">Target audiences<\/h3>\n<p style=\"margin:0;padding-bottom:0\">Manager, administrative manager, sales manager or data entry clerk.<\/p>\n<\/div>\n<div class=\"et_pb_module et_pb_blurb\" style=\"background:#ffffff;border:1px solid #dde6f1;border-top:3px solid #2d4c7b;border-radius:4px;padding:22px;margin:0\">\n<h3 style=\"margin:0 0 10px;font-size:1.02em\">Prerequisites<\/h3>\n<p style=\"margin:0;padding-bottom:0\">Basic familiarity with the Windows environment: keyboard, mouse and simple navigation.<\/p>\n<\/div>\n<\/div>\n<p style=\"margin:22px 0 0;padding-bottom:0;font-size:.92em;color:#5b6a7b\">Group size: 2 to 6 trainees per session.<\/p>\n<\/section>\n<h2>Learning objectives of the course<\/h2>\n<p>By the end of the training course, participants will be able to:<\/p>\n<ul>\n<li>Create and manage customer, contact and equipment records.<\/li>\n<li>Prepare quotations, purchase orders, delivery notes and invoices.<\/li>\n<li>Keep track of the inventory of hired or available equipment.<\/li>\n<li>Making the most of the reporting features: monitoring turnover and stock turnover rates.<\/li>\n<li>Export the data to the accounts.<\/li>\n<\/ul>\n<p style=\"text-transform:uppercase;letter-spacing:.14em;font-size:.78em;font-weight:700;color:#c50037;margin:44px 0 6px;padding-bottom:0\">The sequence of events<\/p>\n<h2 style=\"margin-top:0\">Training programme, comprising three modules<\/h2>\n<div style=\"display:grid;gap:20px;grid-template-columns:repeat(auto-fit,minmax(255px,1fr));margin:26px 0 0\">\n<div class=\"et_pb_module et_pb_blurb\" style=\"background:#ffffff;border:1px solid #dde6f1;border-radius:4px;padding:24px;margin:0\">\n<p style=\"margin:0;padding-bottom:0;font-size:2.1em;font-weight:800;color:#4598da;line-height:1\">1<\/p>\n<h3 style=\"margin:6px 0 10px;font-size:1.02em\">An overview of the software environment<\/h3>\n<p style=\"margin:0;padding-bottom:0\">User interface, navigation, creating contacts, customers and suppliers, configuration, payments.<\/p>\n<\/div>\n<div class=\"et_pb_module et_pb_blurb\" style=\"background:#ffffff;border:1px solid #dde6f1;border-radius:4px;padding:24px;margin:0\">\n<p style=\"margin:0;padding-bottom:0;font-size:2.1em;font-weight:800;color:#4598da;line-height:1\">2<\/p>\n<h3 style=\"margin:6px 0 10px;font-size:1.02em\">Sales management<\/h3>\n<p style=\"margin:0;padding-bottom:0\">Quotations, purchase orders, delivery, invoices, tracking, reminders, order management.<\/p>\n<\/div>\n<div class=\"et_pb_module et_pb_blurb\" style=\"background:#ffffff;border:1px solid #dde6f1;border-radius:4px;padding:24px;margin:0\">\n<p style=\"margin:0;padding-bottom:0;font-size:2.1em;font-weight:800;color:#4598da;line-height:1\">3<\/p>\n<h3 style=\"margin:6px 0 10px;font-size:1.02em\">Activity monitoring and stock management<\/h3>\n<p style=\"margin:0;padding-bottom:0\">Creation and organisation of items, tracking of movements, sales statistics.<\/p>\n<\/div>\n<\/div>\n<section class=\"cl-section--gris\" style=\"background:#f4f4f4;padding:36px 28px;margin:36px 0;border-radius:6px\">\n<p style=\"text-transform:uppercase;letter-spacing:.14em;font-size:.78em;font-weight:700;color:#c50037;margin:0 0 6px;padding-bottom:0\">How does it work<\/p>\n<h2 style=\"margin-top:0\">Training programme structure and supervision<\/h2>\n<div style=\"display:grid;gap:28px;grid-template-columns:repeat(auto-fit,minmax(280px,1fr))\">\n<div>\n<h3 style=\"margin-top:0;font-size:1.08em\">Teaching methods<\/h3>\n<p style=\"margin-bottom:0;padding-bottom:0\">Games, role-plays and points for reflection: real-life case studies, practical exercises using the Contact software, and simulations of client scenarios. Each participant works on their own computer.<\/p>\n<\/div>\n<div>\n<h3 style=\"margin-top:0;font-size:1.08em\">Supervision<\/h3>\n<p style=\"margin-bottom:0;padding-bottom:0\">The training is delivered by a <strong>ComputerLine trainer<\/strong>, an experienced user of the software and well-versed in business management.<\/p>\n<\/div>\n<div>\n<h3 style=\"margin-top:0;font-size:1.08em\">Materials submitted<\/h3>\n<p style=\"margin-bottom:0;padding-bottom:0\">Each trainee leaves with a facilitation guide and a technical guide, either in a face-to-face or distance learning format, depending on the chosen format.<\/p>\n<\/div>\n<\/div>\n<\/section>\n<section style=\"background-color:#2d4c7b;background-image:linear-gradient(90deg,#2d4c7b 0%,#4598da 100%);border-radius:6px;padding:40px 32px;margin:36px 0\">\n<p style=\"text-transform:uppercase;letter-spacing:.14em;font-size:.78em;font-weight:700;color:#ffffff;margin:0 0 6px;padding-bottom:0\">Performance indicators<\/p>\n<h2 style=\"color:#ffffff;margin:0 0 26px\">Contact software training results<\/h2>\n<div style=\"display:grid;gap:28px;grid-template-columns:repeat(auto-fit,minmax(250px,1fr))\">\n<div>\n<p style=\"margin:0;padding-bottom:0;font-size:3.4em;font-weight:800;color:#ffffff;line-height:1\">85 %<\/p>\n<p style=\"margin:8px 0 0;padding-bottom:0;color:#ffffff;font-size:1.05em\">of our trainees report being satisfied with this training course.<\/p>\n<\/div>\n<div>\n<p style=\"margin:0;padding-bottom:0;font-size:3.4em;font-weight:800;color:#ffffff;line-height:1\">92,5 %<\/p>\n<p style=\"margin:8px 0 0;padding-bottom:0;color:#ffffff;font-size:1.05em\">achieving the learning objectives.<\/p>\n<\/div>\n<\/div>\n<\/section>\n<h2>What our interns say<\/h2>\n<div style=\"display:grid;gap:20px;grid-template-columns:repeat(auto-fit,minmax(270px,1fr));margin:24px 0 0\">\n<div style=\"background:#eef4fb;border-left:4px solid #4598da;border-radius:4px;padding:22px 24px\">\n<p style=\"margin:0;padding-bottom:0;font-style:italic;font-size:1.05em\">\u00abVery friendly and knowledgeable trainer, a pleasure.\u00bb<\/p>\n<p style=\"margin:12px 0 0;padding-bottom:0;font-size:.88em;color:#5b6a7b\">Alice M., intern<\/p>\n<\/div>\n<div style=\"background:#eef4fb;border-left:4px solid #4598da;border-radius:4px;padding:22px 24px\">\n<p style=\"margin:0;padding-bottom:0;font-style:italic;font-size:1.05em\">\u00abIt was well explained, we covered everything I wanted.\u00bb<\/p>\n<p style=\"margin:12px 0 0;padding-bottom:0;font-size:.88em;color:#5b6a7b\">Matthieu M., intern<\/p>\n<\/div>\n<\/div>\n<p style=\"margin-top:22px\">Areas for improvement identified during the assessments are included in the annual review and addressed between sessions.<\/p>\n<section style=\"padding:8px 0;margin:36px 0\">\n<p style=\"text-transform:uppercase;letter-spacing:.14em;font-size:.78em;font-weight:700;color:#c50037;margin:0 0 6px;padding-bottom:0\">Practical information<\/p>\n<h2 style=\"margin-top:0\">Terms and conditions, prices and accessibility<\/h2>\n<table style=\"width:100%;border-collapse:collapse;background:#ffffff;margin:24px 0 0\">\n<tbody>\n<tr>\n<th style=\"border:1px solid #dde6f1;padding:12px 14px;text-align:left;vertical-align:top;background:#eef4fb;color:#2d4c7b;width:30%\">Duration<\/th>\n<td style=\"border:1px solid #dde6f1;padding:12px 14px;vertical-align:top\">7 hours, which is a day.<\/td>\n<\/tr>\n<tr>\n<th style=\"border:1px solid #dde6f1;padding:12px 14px;text-align:left;vertical-align:top;background:#eef4fb;color:#2d4c7b\">Format<\/th>\n<td style=\"border:1px solid #dde6f1;padding:12px 14px;vertical-align:top\">Face-to-face or online.<\/td>\n<\/tr>\n<tr>\n<th style=\"border:1px solid #dde6f1;padding:12px 14px;text-align:left;vertical-align:top;background:#eef4fb;color:#2d4c7b\">Staff<\/th>\n<td style=\"border:1px solid #dde6f1;padding:12px 14px;vertical-align:top\">From 2 to 6 trainees per session.<\/td>\n<\/tr>\n<tr>\n<th style=\"border:1px solid #dde6f1;padding:12px 14px;text-align:left;vertical-align:top;background:#eef4fb;color:#2d4c7b\">Place<\/th>\n<td style=\"border:1px solid #dde6f1;padding:12px 14px;vertical-align:top\">Technop\u00f4le du Moulin, Rond-point du Canet, 13590 Meyreuil (Aix-en-Provence), or at the client's premises.<\/td>\n<\/tr>\n<tr>\n<th style=\"border:1px solid #dde6f1;padding:12px 14px;text-align:left;vertical-align:top;background:#eef4fb;color:#2d4c7b\">Price<\/th>\n<td style=\"border:1px solid #dde6f1;padding:12px 14px;vertical-align:top\">\u20ac1,000 excluding VAT for the session.<\/td>\n<\/tr>\n<tr>\n<th style=\"border:1px solid #dde6f1;padding:12px 14px;text-align:left;vertical-align:top;background:#eef4fb;color:#2d4c7b\">Access period<\/th>\n<td style=\"border:1px solid #dde6f1;padding:12px 14px;vertical-align:top\">Between 2 and 4 weeks after the application has been approved.<\/td>\n<\/tr>\n<tr>\n<th style=\"border:1px solid #dde6f1;padding:12px 14px;text-align:left;vertical-align:top;background:#eef4fb;color:#2d4c7b\">Accessibility<\/th>\n<td style=\"border:1px solid #dde6f1;padding:12px 14px;vertical-align:top\">Our training courses are accessible to people with disabilities. Disability liaison officer: William Tornato, business development manager. Please contact us so that we can discuss the necessary adjustments together.<\/td>\n<\/tr>\n<tr>\n<th style=\"border:1px solid #dde6f1;padding:12px 14px;text-align:left;vertical-align:top;background:#eef4fb;color:#2d4c7b\">Assessment criteria<\/th>\n<td style=\"border:1px solid #dde6f1;padding:12px 14px;vertical-align:top\">Practical exercises at the workstation during the course, a satisfaction questionnaire at the end of the course and an assessment by the trainer.<\/td>\n<\/tr>\n<tr>\n<th style=\"border:1px solid #dde6f1;padding:12px 14px;text-align:left;vertical-align:top;background:#eef4fb;color:#2d4c7b\">Materials submitted<\/th>\n<td style=\"border:1px solid #dde6f1;padding:12px 14px;vertical-align:top\">Facilitator\u2019s guide and technical guide.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/section>\n<h2>Frequently Asked Questions about Contact software training<\/h2>\n<div class=\"et_pb_module et_pb_accordion\" style=\"margin:24px 0 0\">\n<div class=\"et_pb_toggle et_pb_module et_pb_accordion_item et_pb_toggle_close\">\n<h3 class=\"et_pb_toggle_title\" style=\"font-size:1.08em;line-height:1.45;font-weight:600\">Do you need to be familiar with the Contact software to take the course?<\/h3>\n<div class=\"et_pb_toggle_content clearfix\">\n<p>No. The training course begins with an introduction to the interface and navigation. The only prerequisite is a basic understanding of the Windows environment: keyboard, mouse and simple navigation. It is therefore suitable for both new users and those who already use parts of the software.<\/p>\n<\/div>\n<\/div>\n<div class=\"et_pb_toggle et_pb_module et_pb_accordion_item et_pb_toggle_close\">\n<h3 class=\"et_pb_toggle_title\" style=\"font-size:1.08em;line-height:1.45;font-weight:600\">How long does it take to start a training course?<\/h3>\n<div class=\"et_pb_toggle_content clearfix\">\n<p>Please allow 2 to 4 weeks between the approval of your application and the start of the programme. The date will be agreed with you based on your schedule, and the session may be brought forward if the calendar allows.<\/p>\n<\/div>\n<\/div>\n<div class=\"et_pb_toggle et_pb_module et_pb_accordion_item et_pb_toggle_close\">\n<h3 class=\"et_pb_toggle_title\" style=\"font-size:1.08em;line-height:1.45;font-weight:600\">Can the training take place on our premises or remotely?<\/h3>\n<div class=\"et_pb_toggle_content clearfix\">\n<p>The training is available in three formats: at our premises in Meyreuil, at your site, or remotely. The technical guide provided to trainees is available in both face-to-face and remote versions. The choice is made at the time of booking, depending on the number of participants and their location.<\/p>\n<\/div>\n<\/div>\n<div class=\"et_pb_toggle et_pb_module et_pb_accordion_item et_pb_toggle_close\">\n<h3 class=\"et_pb_toggle_title\" style=\"font-size:1.08em;line-height:1.45;font-weight:600\">How is the training course charged?<\/h3>\n<div class=\"et_pb_toggle_content clearfix\">\n<p>The training course is invoiced directly to the company at a rate of \u20ac1,000 (excluding VAT) per session, for between 2 and 6 trainees. The quotation specifies the chosen format, the date and the venue. Please contact us to receive a proposal tailored to your workforce.<\/p>\n<\/div>\n<\/div>\n<div class=\"et_pb_toggle et_pb_module et_pb_accordion_item et_pb_toggle_close\">\n<h3 class=\"et_pb_toggle_title\" style=\"font-size:1.08em;line-height:1.45;font-weight:600\">Can a participant with a disability take part in the training course?<\/h3>\n<div class=\"et_pb_toggle_content clearfix\">\n<p>Yes. Our training courses are accessible to people with disabilities. Our disability liaison officer, William Tornato, will work with you to identify the necessary adjustments: to the workstation, the pace of the course, the teaching materials or the venue. Please let us know when you make your booking so that the session can be prepared accordingly.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<section style=\"border:1px solid #dde6f1;border-radius:6px;padding:36px 32px;margin:36px 0;text-align:center\">\n<h2 style=\"margin-top:0\">Schedule a training session<\/h2>\n<p style=\"max-width:62ch;margin-left:auto;margin-right:auto\">Please let us know how many people need training, which software modules they are working on, and when you would like the session to take place. We will get back to you with a proposal and a date.<\/p>\n<p style=\"margin:26px 0 0;padding-bottom:0\"><a class=\"et_pb_button et_pb_bg_layout_light\" href=\"\/en\/contactez-nous\/\">Request a training session<\/a><\/p>\n<p style=\"margin:20px 0 0;padding-bottom:0;font-size:.92em;color:#5b6a7b\">Or call <a href=\"tel:+33442586412\">04 42 58 64 12<\/a>, Monday to Friday from 9.00 am to 5.30 pm.<\/p>\n<\/section>\n<p>To try out the software before training your teams, visit the <a href=\"\/en\/solutions-logicielles-contact\/\">Contact software solutions<\/a> presents the four modules in the range, and the <a href=\"\/en\/faq-logiciel-de-gestion\/\">Frequently asked questions about the management software<\/a> address the most common queries.<\/p>\n<p style=\"font-size:.86em;color:#5b6a7b;border-top:1px solid #dde6f1;padding-top:16px;margin-top:28px\">ComputerLine \u2014 Computerline Electronique SARL, Technop\u00f4le du Moulin, Rond-point du Canet, 13590 Meyreuil. Registered under number 93132385313. This registration does not constitute state approval.<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Organisme de formation d\u00e9clar\u00e9 \u00b7 \u00c9diteur du logiciel depuis 1987 Formation \u00e0 l&rsquo;utilisation du logiciel Contact Une journ\u00e9e sur poste pour \u00eatre autonome au quotidien. Devis, bons de commande, factures, inventaire, reporting, export vers la comptabilit\u00e9. Formation dispens\u00e9e par un formateur ComputerLine, sur des cas tir\u00e9s de votre activit\u00e9. Demander une session ComputerLine \u00e9dite le [&hellip;]<\/p>\n","protected":false},"author":10,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","om_disable_all_campaigns":false,"inline_featured_image":false,"_monsterinsights_skip_tracking":false,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"dipi_cpt_category":[],"class_list":["post-51514","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.computerline.fr\/en\/wp-json\/wp\/v2\/pages\/51514","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.computerline.fr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.computerline.fr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.computerline.fr\/en\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/www.computerline.fr\/en\/wp-json\/wp\/v2\/comments?post=51514"}],"version-history":[{"count":8,"href":"https:\/\/www.computerline.fr\/en\/wp-json\/wp\/v2\/pages\/51514\/revisions"}],"predecessor-version":[{"id":51523,"href":"https:\/\/www.computerline.fr\/en\/wp-json\/wp\/v2\/pages\/51514\/revisions\/51523"}],"wp:attachment":[{"href":"https:\/\/www.computerline.fr\/en\/wp-json\/wp\/v2\/media?parent=51514"}],"wp:term":[{"taxonomy":"dipi_cpt_category","embeddable":true,"href":"https:\/\/www.computerline.fr\/en\/wp-json\/wp\/v2\/dipi_cpt_category?post=51514"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}