Contact software training: the essential course for becoming 100 % self-sufficient
A day on-site to become autonomous on a daily basis. Quotes, purchase orders, invoices, inventory, reporting, export to accounting. Training delivered by a ComputerLine trainer, using cases drawn from your business.
ComputerLine publishes the contact management software and trains the teams that use it on a daily basis. Software contact training : 7 o'clock, of 2 to 6 trainees, at our premises in Meyreuil near Aix-en-Provence, on your site, or remotely. Everyone works on their own workstation.
In brief
The essentials of the Contact software training
Overall objective
To master the key features of the Contact software in order to manage all aspects of your day-to-day business.
Duration
7 hours, or a full day.
Target audiences
Manager, administrative manager, sales manager or data entry clerk.
Prerequisites
Basic command of the Windows environment: keyboard, mouse, simple navigation.
Number of participants: 2 to 6 trainees per session.
Learning objectives of the Contact software training course
By the end of the training course, the participant will be able to:
- Create and manage customer, contact and equipment records.
- Prepare quotations, purchase orders, delivery notes and invoices.
- Keep track of the inventory of hired or available equipment.
- Exploit reporting features: turnover, gross margin, forecast.
- Export the data to the accounts.
The sequence of events
Training programme for the Contact software, in three modules
1
An overview of the software environment
User interface, navigation, creating contacts, customers and suppliers, configuration, payments.
2
Sales management
Quotations, purchase orders, delivery, invoices, tracking, reminders, order management.
3
Activity monitoring and stock management
Creation and organisation of items, tracking of movements, sales statistics.
How does it work
Course structure and supervision for the Contact software training
Teaching methods
Games, role-playing scenarios and points for reflection: examples of real-life cases, practical workstation exercises using the Contact software, customer case simulations. Each participant works on their own machine.
Supervision
The training is delivered by a ComputerLine trainer, an experienced user of the software and well-versed in business management.
Materials submitted
Each trainee leaves with a facilitation guide and a technical guide, either in a face-to-face or distance learning format, depending on the chosen format.
Performance indicators
Contact software training results
85 %
of our trainees report being satisfied with this training course.
92,5 %
achieving the learning objectives.
What our interns say
Very friendly and highly competent trainer, a pleasure.
It was well explained, everything I wanted was covered.
Areas for improvement identified during the assessments are included in the annual review and addressed between sessions.
Practical information
Terms and conditions, prices and accessibility
| Duration | 7 hours, which is a day. |
|---|---|
| Format | Face-to-face or online. |
| Staff | From 2 to 6 trainees per session. |
| Place | Technopôle du Moulin, Rond-point du Canet, 13590 Meyreuil (Aix-en-Provence), or at the client's premises. |
| Price | €1,000 excl. VAT for the session. |
| Access conditions and timeframes | Between 2 and 4 weeks after the application has been approved. |
| Accessibility | Our training courses are accessible to people with disabilities. Disability officer: William Tornato, Business Development Manager. Contact us to discuss any necessary adjustments together. |
| Assessment criteria | Practical exercises at the workstation during the course, a satisfaction questionnaire at the end of the course and an assessment by the trainer. |
| Materials submitted | Facilitator’s guide and technical guide. |
Frequently Asked Questions about Contact software training
Do you already need to know the Contact software to take the training course?
No. The training starts with an introduction to the interface and navigation. The only prerequisite is a basic command of the Windows environment: keyboard, mouse and simple navigation. It is therefore suitable for both a new user and someone who already uses part of the software.
How long does it take to start a training course?
Please allow 2 to 4 weeks between the approval of your application and the start of the programme. The date will be agreed with you based on your schedule, and the session may be brought forward if the calendar allows.
Can the training take place on our premises or remotely?
All three formats are available: at our Meyreuil premises, on your site, or remotely. The technical guide provided to trainees is available in both face-to-face and remote versions. The choice is made at the time of the request, depending on the number of participants and their location.
How is the training invoiced?
The training is billed directly to the company, at the rate of €1,000 excluding tax per session, for 2 to 6 trainees. The quote specifies the chosen format, date and location. Contact us to receive a proposal tailored to your headcount.
Can a participant with a disability take part in the training course?
Yes. Our training courses are accessible to people with disabilities. Our disability officer, William Tornato, will look into the necessary adaptations with you: adjustments to the workstation, schedule, materials or venue. Please let us know when you make your request so that the session can be prepared accordingly.
Schedule a training session
Please let us know how many people need training, which software modules they are working on, and when you would like the session to take place. We will get back to you with a proposal and a date.
Or call 04 42 58 64 12, Monday to Friday from 9.00 am to 5.30 pm.
This session is provided by ComputerLine, Qualiopi-certified organisation as part of the training actions.
To try out the software before training your teams, visit the Contact software solutions presents the four modules in the range, and the Frequently asked questions about the management software address the most common queries.
ComputerLine, SARL COMPUTERLINE ELECTRONIQUE, Technopôle du Moulin, Rond-point du Canet, 13590 Meyreuil. Registered under activity declaration number: 93132385313. This registration does not constitute state approval. View the public list of training providers.