Contact CRM
The contact card brings together general information, the memo and the list of contacts on a single screen, complete with opportunity tracking and automatic reminders.
Contact software, the management range
Four industry-specific software packages on a single database: CRM, trading, equipment rental and association management. Accounting, scheduling and document management included in all cases. Developed in Meyreuil since 1987.
In brief
What the Contact software covers
Le contacts software is a management software range published by ComputerLine since 1987. Four business software packages rely on a single database: information entered once is available everywhere.
- the sales administration quotes, orders, delivery notes, invoices and payments
- the contact list prospects, clients, suppliers and stakeholders
- the stock and purchasing, with the barcodes, inventories and theoretical stock
- the equipment hire, from availability planning to return billing
- the integrated accounting, right down to the file for the accountant and the VAT
- the document management, the rotas and the message book, provided in all cases
The four software programmes
A business-specific contact software
Every software package starts from the same foundation and stops where your business stops. You do not pay for screens you will never open.
Trade Contact
For retailers and wholesalers. Sales, purchasing, stock, barcodes, import and export. Quotes convert directly into invoices.
Contact Location
The visual schedule shows where the equipment is located. The chain runs from reservation to invoicing, not forgetting quotes.
Association contact
Donors and members. Access to all donors, payment history, tax receipt, thank-you letter and mail merge.
Which contact software for your business
The choice is made based on what you invoice, not the size of the company.
| Your activity | The software | What it opens up for you in addition |
|---|---|---|
| You are hiring equipment | Contact Location | Equipment hire, events industry, BTP |
| You are buying to resell | Trade Contact | Stock control, Order management |
| You follow up with prospects and clients | Contact CRM | Opportunities, automated reminders, emailing |
| You manage members and donations | Association contact | Tax receipts, acknowledgements, mailshots |
These four software programs all open onto the same programme the rental module, the sales module, the purchasing module and the case file module all coexist there. There is nothing to integrate between them, and no gateway to maintain.
Single database, no re-entry
In many companies, the same data is typed three times: in the customer file, in the quote, and then in the accounting spreadsheet. Every time it is copied is an opportunity to make a mistake, and an address corrected in one place remains wrong elsewhere.
The Contact software is based on the contact card, and everything follows from that. The quote drawn up in the morning by the sales rep is the one the hire company turns into a contract in the afternoon, without anyone having to retype a thing. At the end of the chain, the invoices and payments are transferred to your accounting records, or to those of your accountant, without any re-entry you generate the accounting entries for the accountant in a few clicks, you can check current deadlines and you compile your VAT return from the same program.
The cost of a tool per department
A spreadsheet for inventory, invoicing software, a customer file in the email client, a binder for contracts: each tool works individually. It is the combination that is costly, and the expense appears on no invoice.
It can be read in the time spent at copy the same information, in the discrepancies between two files that should say the same thing, in the forgotten invoices because a delivery note was left in a binder. And among the questions you cannot answer right away, because the answer is spread across four tools.
The common core
What the four software programs share
These modules are not dependent on which software you choose. They are available in all cases.
EDMS: files and cases
Store, organise and search for your documents. The module brings together commercial and administrative tasks in a single folder, and both Word and Excel are integrated directly into the software.
Integrated accounting
Customer and supplier invoices and payments transferred into your accounts or those of your accountant, without re-entry. Current due dates and VAT returns from the software.
Timetables
The staff schedule shows the deliveries to be made and the tasks assigned. The equipment schedule shows the number of parts available on a given date, including and excluding quotes, over a month, six months or a year.
Message log and mailing
Internal and external messages archived and sorted by priority, date, caller or number. The CLE MAILING mail merge service supports your prospecting efforts, with selection by activity and geographical area.
Multiple companies, multiple currencies, multiple languages
Contact software is multi-user, multi-company, multi-currency and multi-language French, English, and other languages upon request. A company that manages two legal entities therefore does not maintain two software packages: it switches from one to the other within the same program, with its own documents and its own accounting.
The software adapts to all sizes, from the sole trader to the company made up of several branches. It is the same core: what changes is the number of open sessions and the modules used.
The activities that the Contact software equips
The range is installed in rental companies, merchants and associations. On the rental side, tableware goes out for a weekend, a bungalow stays on a building site for six months: the equipment rental software Handle both schedules on the same timetable.
Reception and events
Reception equipment, crockery and tables. Tents and marquees. Stands. Sound and lighting systems.
Construction and industry
Construction, materials handling and agricultural machinery. Metal structures and scaffolding. Containers and gas cylinders.
site compound
Toilets, skips and site cabins, with long-term tracking.
Software services
The Contact software is experienced over several years. What goes along with it matters just as much as its screens.
Cloud hosting
As many remote desktop sessions as needed, on a shared server, with automatic backups.
Assistance
By telephone and remote maintenance: programme operation, diagnostics, version updates.
Custom development
Our developers add modules or custom features for your business.
Training
ComputerLine is training provider registered with the prefecture of the Provence-Alpes-Côte d'Azur region, under number 93132385313. Registered organisations appear on the public state register. Our training courses are Qualiopi certified, a certificate that can be viewed on the page of formations.
A French publisher, contactable
ComputerLine publishes the Contact software since 1987, in Meyreuil, near Aix-en-Provence. The team that writes the software is the one that answers the phone: when you call about a screen that isn't doing what you expect, you speak to someone who can change it. This is also what makes custom development possible without going through an integrator.
Write to us or call them 04 42 58 64 12, Monday to Friday from 9.00 am to 5.30 pm.
Frequently asked questions
You will find further answers in our management software frequently asked questions.
What is the Contact software?
Contact is a range of management software published by ComputerLine since 1987. It brings together four business software applications (CRM, trading, equipment rental and association management) built on a single database, with accounting, document management and scheduling provided in all cases.
Which Contact software should I choose for my business?
The choice is based on what you bill. You hire out equipment: Contact Location. You buy to resell: Contact Négoce. Your focus is sales tracking: Contact CRM. You manage members and donations: Contact Association. Company size does not come into the choice.
Do data need to be re-entered from one module to another?
No. The four pieces of software share the same database. Data entered once is available everywhere, and both invoices and payments are transferred to accounting without any re-entry. A corrected address on the record is updated accordingly for both the quote and the invoice.
Does the Contact software handle multiple companies?
Yes. Contact is multi-user, multi-company, multi-currency and multi-language French, English and other languages on request. You switch from one company to another within the same program, each with its own documents and accounting. The message log also manages multiple companies.
Can the Remote Contact software be used?
Yes, by a remote Windows desktop. Cloud hosting opens as many sessions as necessary on a shared server, with integrated automatic backups. The software remains accessible from any computer, tablet or phone, and it is through this access that remote maintenance is carried out.
Does the software suit a small business?
Yes. Contact adapts to all business sizes, from’sole trader to the international company made up of several agencies. It is the same foundation: what changes is the number of open sessions and the modules you use. Custom developments then make it possible to adjust the software.
Can a custom feature be developed?
Yes. Our developers are adding modules or specifications on the software for your business. As the publisher is also the one that provides support, the request does not go through an intermediary. ComputerLine has been publishing the Contact software since 1987 and the team that writes it answers the phone.
What support is available after installation?
A telephone helpline and remote maintenance support: information on how the programme works, diagnostics and updating to new versions. ComputerLine is also training provider registered with the prefecture of the Provence-Alpes-Côte d’Azur region, under number 93132385313, and cloud hosting includes automatic backups.
A demonstration on your own files
Rather than a general presentation, we open the Contact software using the cases you describe to us: your documents, your way of invoicing, your screens. ComputerLine then supports you with the implementation, with a fully customisable configuration.