ComputerLine publishes the contact management software and trains the teams that use it on a daily basis. This Contact software training hard 7 o'clock, brings together 2 to 6 trainees and takes place at our premises in Meyreuil, near Aix-en-Provence, at your site, or remotely. Everyone works at their own workstation.
In brief
Key points of the training
Overall objective
To master the key features of the Contact software in order to manage all aspects of your day-to-day business.
Duration
7 hours, or a full day.
Target audiences
Manager, administrative manager, sales manager or data entry clerk.
Prerequisites
Basic familiarity with the Windows environment: keyboard, mouse and simple navigation.
Group size: 2 to 6 trainees per session.
Learning objectives of the course
By the end of the training course, participants will be able to:
- Create and manage customer, contact and equipment records.
- Prepare quotations, purchase orders, delivery notes and invoices.
- Keep track of the inventory of hired or available equipment.
- Making the most of the reporting features: monitoring turnover and stock turnover rates.
- Export the data to the accounts.
The sequence of events
Training programme, comprising three modules
1
An overview of the software environment
User interface, navigation, creating contacts, customers and suppliers, configuration, payments.
2
Sales management
Quotations, purchase orders, delivery, invoices, tracking, reminders, order management.
3
Activity monitoring and stock management
Creation and organisation of items, tracking of movements, sales statistics.
How does it work
Training programme structure and supervision
Teaching methods
Games, role-plays and points for reflection: real-life case studies, practical exercises using the Contact software, and simulations of client scenarios. Each participant works on their own computer.
Supervision
The training is delivered by a ComputerLine trainer, an experienced user of the software and well-versed in business management.
Materials submitted
Each trainee leaves with a facilitation guide and a technical guide, either in a face-to-face or distance learning format, depending on the chosen format.
Performance indicators
Contact software training results
85 %
of our trainees report being satisfied with this training course.
92,5 %
achieving the learning objectives.
What our interns say
«Very friendly and knowledgeable trainer, a pleasure.»
Alice M., intern
«It was well explained, we covered everything I wanted.»
Matthieu M., intern
Areas for improvement identified during the assessments are included in the annual review and addressed between sessions.
Practical information
Terms and conditions, prices and accessibility
| Duration | 7 hours, which is a day. |
|---|---|
| Format | Face-to-face or online. |
| Staff | From 2 to 6 trainees per session. |
| Place | Technopôle du Moulin, Rond-point du Canet, 13590 Meyreuil (Aix-en-Provence), or at the client's premises. |
| Price | €1,000 excluding VAT for the session. |
| Access period | Between 2 and 4 weeks after the application has been approved. |
| Accessibility | Our training courses are accessible to people with disabilities. Disability liaison officer: William Tornato, business development manager. Please contact us so that we can discuss the necessary adjustments together. |
| Assessment criteria | Practical exercises at the workstation during the course, a satisfaction questionnaire at the end of the course and an assessment by the trainer. |
| Materials submitted | Facilitator’s guide and technical guide. |
Frequently Asked Questions about Contact software training
Do you need to be familiar with the Contact software to take the course?
No. The training course begins with an introduction to the interface and navigation. The only prerequisite is a basic understanding of the Windows environment: keyboard, mouse and simple navigation. It is therefore suitable for both new users and those who already use parts of the software.
How long does it take to start a training course?
Please allow 2 to 4 weeks between the approval of your application and the start of the programme. The date will be agreed with you based on your schedule, and the session may be brought forward if the calendar allows.
Can the training take place on our premises or remotely?
The training is available in three formats: at our premises in Meyreuil, at your site, or remotely. The technical guide provided to trainees is available in both face-to-face and remote versions. The choice is made at the time of booking, depending on the number of participants and their location.
How is the training course charged?
The training course is invoiced directly to the company at a rate of €1,000 (excluding VAT) per session, for between 2 and 6 trainees. The quotation specifies the chosen format, the date and the venue. Please contact us to receive a proposal tailored to your workforce.
Can a participant with a disability take part in the training course?
Yes. Our training courses are accessible to people with disabilities. Our disability liaison officer, William Tornato, will work with you to identify the necessary adjustments: to the workstation, the pace of the course, the teaching materials or the venue. Please let us know when you make your booking so that the session can be prepared accordingly.
Schedule a training session
Please let us know how many people need training, which software modules they are working on, and when you would like the session to take place. We will get back to you with a proposal and a date.
Or call 04 42 58 64 12, Monday to Friday from 9.00 am to 5.30 pm.
To try out the software before training your teams, visit the Contact software solutions presents the four modules in the range, and the Frequently asked questions about the management software address the most common queries.
ComputerLine — Computerline Electronique SARL, Technopôle du Moulin, Rond-point du Canet, 13590 Meyreuil. Registered under number 93132385313. This registration does not constitute state approval.